Multicom

What is WebVoyage?

WebVoyage is our website solution for travel agents, tour operators and other businesses in the travel industry. Tailored to the needs of modern OTAs, WebVoyage supports the creation of high quality, feature-rich websites that empower your users to search and book their perfect holiday or itinerary.

WebVoyage is directly integrated into our leading travel content and dynamic packaging solution FindandBook which provides a wide range of fully bookable travel products from many of the biggest brands in the industry.

Retail travel website and agent desktop solution combined

Call centre and shop-based agents aren’t forgotten as WebVoyage can be configured as a retail website, agent desktop solution or both if required. We’ve included tools that allow your agents to access dedicated supplier and pricing configurations as well as the ability to manage margin and commission rates.

Content Managed Websites & Agent Desktops

Every website created with WebVoyage is powered by a Content Management System (CMS) which helps you to build an engaging user experience and gives you control over every aspect of your website or agent desktop. Below are just some of the things you can do with the CMS;

• Adjust website design, branding and structure
• Update page content including text, imagery and video
• Enable new features and customise the way they work
• Create custom designs for itinerary and booking emails
• Manage the display of deals and promotions
• Create new user journeys targeting specific product types

A focus on Search Engine Optimisation (SEO)

Optimise your site for search engine performance using WebVoyage’s CMS. You’ll be able to write enticing web copy, manage links and site structure and ensure that page components like titles, keywords and descriptions are present and targeted to your audience.

Additional tools available through FindandBook help you customise accommodation and resort information for the best possible result.

Social Media ready

A wide variety of social media plugins are supported by WebVoyage which allow your customers to share their website experience with friends and family.

An evolving solution

Every month new features and improvements are added to WebVoyage, ensuring it is always able to offer the features that you and your customers need. Our development roadmap includes the best ideas based on our extensive knowledge of the travel industry, the creativity of our development team and suggestions from our clients.

• Who uses WebVoyage?

WebVoyage is the solution that powers the e-commerce websites and agent desktop systems of many of the best-known travel brands including:

What’s on offer?

The feature set of WebVoyage is drawn from our extensive knowledge of the travel industry, the creativity of our development team and the needs of our clients. Each feature is designed to encourage greater booking volumes and improve the usability of the product.

• 

  Product Comparison

  Customers & agents can compare multiple products side by side, making it easier to choose the best option or highlight differences.
• 

  Custom Deals

  Use promotions created inFindandBook and display them with customised images, text and lead-in prices.
• 

  Custom Contact Forms

  Create custom enquiry forms with as many fields as you like and have their contents emailed to you.
• 

  Product Upsell

  Offer a dynamic selection of additional products or upgrades based on the users’ current shopping basket.
• 

  Custom Email Design

  Create fully branded emails for booking confirmations and itineraries.
• 

  Resort Guide

  Create a customised resort index that customers can explore, supported by detailed information, images, maps and deals.
• 

  Saved Quotes

  Basket contents can be saved with a unique quote reference and retrieved up to 30 days later.
• 

  Results Map

  Display accommodation results on an interactive map so customers can choose their preferred location.
• 

  Agent Login & Tools

  Allow agents access to customised pricing rules and control over margins and commissions.
• 

  Content Management System

  The heart of WebVoyage, the CMS helps you tailor every aspect of your website.

How can WebVoyage help your business?

FEATURE	BENEFIT
Pre-integrated withFindandBook	Bring your site to market more quickly and offer your customers the complete range ofFindandBook content.
Content Management system	Complete control over your site with managed or self-managed options available.
Consumer & Agent support	Manage your online and agent business with a single solution.
Compatible with existing websites	WebVoyage can be configured to work with an existing web presence to turn a non-bookable site into bookable one.
Custom website design	Create a web presence that reinforces your brand identity and offers an engaging user experience.
Powerful functionality	Features such as the resort guide, comparison view, saved quotes and itinerary email mean your customers spend more time on your site.
Google Analytics & more	Support for leading tracking services like Google Analytics help you understand your customers behaviour.
Search engine friendly	Use WebVoyage’s CMS and FindandBook tools to optimise your website for better search engine performance
3D Secure support	Card payments in WebVoyage support 3D Secure meaning greater security and reduced fraudulent bookings. See more at : travel agency software, online travel software, travel management software, travel agent software, online booking software.